You can cancel your subscription at any time. Access remains available until the end of the paid period.
How to cancel
- Open Administration through the settings menu in the navigation bar.
- Switch to Billing.
- Click Cancel and confirm the cancellation.
Only owners and admins can cancel the subscription.
What happens after cancellation
The subscription continues until the end of the already paid period. During that time, full access to Zweigen remains available. After the period ends, your access is blocked.
Your data is retained for 30 days after access is blocked. Within those 30 days, you can start a new subscription and restore access with all data. After the 30 days expire, all data is permanently and irreversibly deleted.
Export data before cancellation
Zweigen provides a data export in the Privacy settings. Export all data you want to continue using outside Zweigen before completing the cancellation.
Related topics
- Data Export – How to export your account data
- Change Plan – Switch to a smaller plan instead of canceling
- Trial Phase – What happens at the end of the trial
All Data. One system.
Contact
We are happy to help and advise. Send us an email at hi@zweigen.cloud or visit our socials.