How to reach support
You can reach support through the help button in the app's top navigation. The button opens the in-app help form, where you can submit a request directly.
For account or billing questions, you can also contact support by email.
What to include
The more context you send, the faster support can help. Include:
- a clear description of the problem
- steps to reproduce the issue
- a screenshot or screen recording if possible
- your browser and operating system
Include browser and operating system: Without this information, diagnosing UI issues takes longer.
Response times
Response time depends on your plan. Higher plans receive prioritized handling. Exact response times are listed in the plan details.
Related topics
All Data. One system.
Contact
We are happy to help and advise. Send us an email at hi@zweigen.cloud or visit our socials.