Open the support form
In the application, click the support button in the top-right area. This opens the form Share support, feedback, suggestions, and bugs.
Choose a category
The form has four categories:
| Category | For what |
|---|---|
| Support | Questions about usage or setup |
| Feedback | General feedback on the application |
| Suggestion | Ideas for new features |
| Bug | Something does not work as expected |
Fill in and send a report
- Choose the category that fits best.
- Describe in the text field what you want to share — what you did, what you expected, or what you noticed.
- Optionally add up to 3 images or videos as attachments.
- Optionally enable Share technical information to send device, browser, and current page.
- Click Send.
Technical information helps with analysis: If you share technical information, the device, browser, operating system, screen resolution, language, time zone, and current page are transmitted. This speeds up the initial assessment of the problem.
Related topics
- Contact Support - Reach support directly by email or in-app form
- Feedback - Submit product suggestions through the public board
All Data. One system.
Contact
We are happy to help and advise. Send us an email at hi@zweigen.cloud or visit our socials.